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This section covers the installation of the PaperCutUser ClientThe User Client tool is an add-on that resides on a user's desktop. It allows users to view their current account balance via a popup window, provides users with the opportunity to confirm what they are about to print, allows users to select shared accounts via a popup, if administrators have granted access to this feature, and displays system messages, such as the 'low credit' warning message or print policy popups. on Apple Mac systems. Before installing the client software, review Mac printing in detail and first ensure printing is working as expected.

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The PaperCut Mac User Client software is a supplied as a native Mac .app package. The User Client is delivered in two flavors:

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  1. The current client, which supports Mac OS X 10.7 (Mountain Lion) and above.

  2. The legacy client, which supports Mac OS X versions from 10.4 to 10.6. It is a universal application that runs on both PowerPC and Intel hardware. The legacy client will not receive future feature enhancements.

Apple has switched to a yearly release cycle for Mac OS X, which means it is difficult to keep this documentation up to date. For the most recent and up-to-date information on current best practices, see the Knowledge Base.

For Mac OS X 10.7 and later

Utilizing LaunchAgent:

For Macs running 10.7, 10.8, 10.9, 10.10, 10.11, and later, the best way to establish set launch behavior patterns for the PCClient.app is to use LaunchAgents managed by LaunchD. For more information, see http://www.papercut.com/kb/Main/MacClientStartupWithLaunchd.

For legacy Mac OS X (10.6 and earlier) solutions:

For Macintosh computers running versions of Mac OS older than 10.7, the following three common installation methods cover most situations. The instructions for the 'single user install' follow the standard Mac application installation process and can be conducted by any Mac end user. The other installation methods are more technically focused and aimed at Mac network administrators.

Special Notes for Mac OS X 10.6 and earlier

NOTE'>NOTE

The current version of the PaperCut client does not work on Mac OS X 10.6 and earlier. For these systems the legacy client must be used. If the client fails to start, ensure you are using the correct client for your system.

The legacy client is found in [app-path]/client/legacy. Use this path to locate the client when referenced in the following sections.

The legacy client software works best if Java 5 (or higher) is installed. Java 5 is available for OS X 10.4 or above. If Java is not already installed, the installer is available from the Apple website. This simplest way to install Java is to run /Applications/Utilities/Java Preferences from OS X Finder, and you are prompted to complete the installation.

Single user install

This method is suitable for a Mac computer used by a single user. For example, a personal Mac desktop or laptop. The installation process involves clicking the client-local-install program. This copies the PCClient application into the over to the system's Applications folder and starts the client in the 'confirm network identity' mode. The simplest way to run the install process is to connect to a Windows server's pcclient share over the network, however, alternate methods such as copying the folder contents via a USB key or drive are also possible.

To install the Mac User Client from a server's share:

  1. Start and Log in to the Mac computer. Ensure it's connected to the network.

  2. Open the Finder.

  3. In the Go menu, select Connect to Server.

  4. Enter the pcclient share's connection details, such as: smb://server_name/pcclient.

  5. Enter password information if requested.

  6. Double-click the client-local-install file. This executes a small AppleScript program that starts the install/copy process. (If installing on a legacy system (OS X 10.6 or earlier), you must install the legacy client located in the legacy folder.)

  7. Test the application by double-clicking the PCClient application icon in the system's local Applications folder.

If the user needs the User Client for printing (for example, to use the shared accountA shared account is an account that is shared by multiple users. For example, in business, shared accounts can be used to track printing costs by business unit, project, or client. Organizations like legal firms, engineering firms, or accounting offices often have long lists of accounts, projects, clients, or matters. In a school or university, shared accounts can be used to track printing by departments, classes, or subjects. popup), configure the application to automatically open upon start up:

  1. Open System Preference from the Apple menu.

  2. Select Accounts.

  3. Select your login account.

  4. Click the Login Items tab.

  5. Click + then browse and select the PCClient application.

  6. Test by restarting the computer. The client should start automatically after the reboot and log in procedure is complete.

Multi-user install
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On a multi-user Mac system, setting up a Login Item for each user would be a tedious task. To streamline this process, you can configure the PCClient application to start on login via the login hook. A login hook is an advanced Mac feature that works by running a script when a user logs in. The PCClient package includes a command script resource that installs the login hook.

To install the User Client on a multi-user system:

  1. Start and log in to the Mac computer.

    Ensure the Mac computer is connected to the network.

  2. Open the Finder.

  3. From the Go menu, select Connect to Server

  4. Enter the pcclient share's connection details, for example, smb://server_name/pcclient

  5. Enter password information if requested.

  6. Drag the PCClient (or legacy/PCClient on OS X 10.6 or lower) package to the local hard disk's Applications folder. The copy process begins.

  7. In the Applications directory, Control+click the newly copied PCClient application.

  8. Select Open Package Contents.

  9. Navigate to Contents/Resources/.

  10. Double-click the install-login-hook.command script.

  11. Restart the system and verify the client starts on login.

IMPORTANT'>IMPORTANT

If you're already using a login hook for other script tasks, the setup process is different. Instead in step 10, double-click the set-permissions.command file. Then insert the following line at the end of your current login script (all on one line):

/Applications/PCClient.app/Contents/Resources/login-hook-start '$1'

The set-permissions.command script ensures the software is set up with the correct permissions, making it accessible to all users.

You can remove the login hook, once installed, with the terminal command:

sudo defaults delete com.apple.loginwindow LoginHook

Zero-install deployment

This deployment method is for advanced Mac network administrators and is suitable for medium to large Mac networks. Knowledge of the Mac's Unix underpinning and scripting is required.

A more flexible option over locally installing the PCClient package on each Mac system, is to directly launch the client from the pcclient share. The advantage of this deployment method is that any updates applied on the server (and updates to the client directory) are automatically propagated to all workstations.

The process of setting up zero-install deployment varies from network to network depending on the directory environment in use and administrator preferences. The process can, however, be summarized as:

  1. Configure the Macs to mount the pcclient share as a volume on login or start-up.

  2. Configure a login hook to start the client off the share. The install-login-hook.command resource script explained in the multi-user install above might help.

The typical way to mount the share is to use mount_smbfs in a boot script. See the Apple documentation on mount_smbfs at: http://developer.apple.com/documentation/Darwin/Reference/ManPages/man8/mount_smbfs.8.html

Further information on Mac printing is available at Mac printing in detail.

To use a keyboard shortcut, press and hold one or more modifier keys and then press the last key of the shortcut. For example, to use Command-C (copy), press and hold the Command key, then the C key, then release both keys. Mac menus and keyboards often use symbols for certain keys, including modifier keys:


On keyboards made for Windows PCs, use the Alt key instead of Option, and the Windows logo key instead of Command.

Some keys on some Apple keyboards have special symbols and functions, such as for display brightness , keyboard brightness , Mission Control, and more. If these functions aren't available on your keyboard, you might be able to reproduce some of them by creating your own keyboard shortcuts. To use these keys as F1, F2, F3, or other standard function keys, combine them with the Fn key.

Cut, copy, paste, and other common shortcuts

  • Command-X: Cut the selected item and copy it to the Clipboard.
  • Command-C: Copy the selected item to the Clipboard. This also works for files in the Finder.
  • Command-V: Paste the contents of the Clipboard into the current document or app. This also works for files in the Finder.
  • Command-Z: Undo the previous command. You can then press Shift-Command-Z to Redo, reversing the undo command. In some apps, you can undo and redo multiple commands.
  • Command-A: Select All items.
  • Command-F: Find items in a document or open a Find window.
  • Command-G: Find Again: Find the next occurrence of the item previously found. To find the previous occurrence, press Shift-Command-G.
  • Command-H: Hide the windows of the front app. To view the front app but hide all other apps, press Option-Command-H.
  • Command-M: Minimize the front window to the Dock. To minimize all windows of the front app, press Option-Command-M.
  • Command-O: Open the selected item, or open a dialog to select a file to open.
  • Command-P: Print the current document.
  • Command-S: Save the current document.
  • Command-T: Open a new tab.
  • Command-W: Close the front window. To close all windows of the app, press Option-Command-W.
  • Option-Command-Esc: Force quit an app.
  • Command–Space bar: Show or hide the Spotlight search field. To perform a Spotlight search from a Finder window, press Command–Option–Space bar. (If you use multiple input sources to type in different languages, these shortcuts change input sources instead of showing Spotlight. Learn how to change a conflicting keyboard shortcut.)
  • Control–Command–Space bar: Show the Character Viewer, from which you can choose emoji and other symbols.
  • Control-Command-F: Use the app in full screen, if supported by the app.
  • Space bar: Use Quick Look to preview the selected item.
  • Command-Tab: Switch to the next most recently used app among your open apps.
  • Shift-Command-5: In macOS Mojave or later, take a screenshot or make a screen recording. Or use Shift-Command-3 or Shift-Command-4 for screenshots. Learn more about screenshots.
  • Shift-Command-N: Create a new folder in the Finder.
  • Command-Comma (,): Open preferences for the front app.

Sleep, log out, and shut down shortcuts

You might need to press and hold some of these shortcuts for slightly longer than other shortcuts. This helps you to avoid using them unintentionally.

  • Power button: Press to turn on your Mac or wake it from sleep. Press and hold for 1.5 seconds to put your Mac to sleep.* Continue holding to force your Mac to turn off.
  • Option–Command–Power button* or Option–Command–Media Eject : Put your Mac to sleep.
  • Control–Shift–Power button* or Control–Shift–Media Eject : Put your displays to sleep.
  • Control–Power button* or Control–Media Eject : Display a dialog asking whether you want to restart, sleep, or shut down.
  • Control–Command–Power button:* Force your Mac to restart, without prompting to save any open and unsaved documents.
  • Control–Command–Media Eject : Quit all apps, then restart your Mac. If any open documents have unsaved changes, you will be asked whether you want to save them.
  • Control–Option–Command–Power button* or Control–Option–Command–Media Eject : Quit all apps, then shut down your Mac. If any open documents have unsaved changes, you will be asked whether you want to save them.
  • Control-Command-Q: Immediately lock your screen.
  • Shift-Command-Q: Log out of your macOS user account. You will be asked to confirm. To log out immediately without confirming, press Option-Shift-Command-Q.

* Does not apply to the Touch ID sensor.

Finder and system shortcuts

  • Command-D: Duplicate the selected files.
  • Command-E: Eject the selected disk or volume.
  • Command-F: Start a Spotlight search in the Finder window.
  • Command-I: Show the Get Info window for a selected file.
  • Command-R: (1) When an alias is selected in the Finder: show the original file for the selected alias. (2) In some apps, such as Calendar or Safari, refresh or reload the page. (3) In Software Update preferences, check for software updates again.
  • Shift-Command-C: Open the Computer window.
  • Shift-Command-D: Open the desktop folder.
  • Shift-Command-F: Open the Recents window, showing all of the files you viewed or changed recently.
  • Shift-Command-G: Open a Go to Folder window.
  • Shift-Command-H: Open the Home folder of the current macOS user account.
  • Shift-Command-I: Open iCloud Drive.
  • Shift-Command-K: Open the Network window.
  • Option-Command-L: Open the Downloads folder.
  • Shift-Command-N: Create a new folder.
  • Shift-Command-O: Open the Documents folder.
  • Shift-Command-P: Show or hide the Preview pane in Finder windows.
  • Shift-Command-R: Open the AirDrop window.
  • Shift-Command-T: Show or hide the tab bar in Finder windows.
  • Control-Shift-Command-T: Add selected Finder item to the Dock (OS X Mavericks or later)
  • Shift-Command-U: Open the Utilities folder.
  • Option-Command-D: Show or hide the Dock.
  • Control-Command-T: Add the selected item to the sidebar (OS X Mavericks or later).
  • Option-Command-P: Hide or show the path bar in Finder windows.
  • Option-Command-S: Hide or show the Sidebar in Finder windows.
  • Command–Slash (/): Hide or show the status bar in Finder windows.
  • Command-J: Show View Options.
  • Command-K: Open the Connect to Server window.
  • Control-Command-A: Make an alias of the selected item.
  • Command-N: Open a new Finder window.
  • Option-Command-N: Create a new Smart Folder.
  • Command-T: Show or hide the tab bar when a single tab is open in the current Finder window.
  • Option-Command-T: Show or hide the toolbar when a single tab is open in the current Finder window.
  • Option-Command-V: Move the files in the Clipboard from their original location to the current location.
  • Command-Y: Use Quick Look to preview the selected files.
  • Option-Command-Y: View a Quick Look slideshow of the selected files.
  • Command-1: View the items in the Finder window as icons.
  • Command-2: View the items in a Finder window as a list.
  • Command-3: View the items in a Finder window in columns.
  • Command-4: View the items in a Finder window in a gallery.
  • Command–Left Bracket ([): Go to the previous folder.
  • Command–Right Bracket (]): Go to the next folder.
  • Command–Up Arrow: Open the folder that contains the current folder.
  • Command–Control–Up Arrow: Open the folder that contains the current folder in a new window.
  • Command–Down Arrow: Open the selected item.
  • Right Arrow: Open the selected folder. This works only when in list view.
  • Left Arrow: Close the selected folder. This works only when in list view.
  • Command-Delete: Move the selected item to the Trash.
  • Shift-Command-Delete: Empty the Trash.
  • Option-Shift-Command-Delete: Empty the Trash without confirmation dialog.
  • Command–Brightness Down: Turn video mirroring on or off when your Mac is connected to more than one display.
  • Option–Brightness Up: Open Displays preferences. This works with either Brightness key.
  • Control–Brightness Up or Control–Brightness Down: Change the brightness of your external display, if supported by your display.
  • Option–Shift–Brightness Up or Option–Shift–Brightness Down: Adjust the display brightness in smaller steps. Add the Control key to this shortcut to make the adjustment on your external display, if supported by your display.
  • Option–Mission Control: Open Mission Control preferences.
  • Command–Mission Control: Show the desktop.
  • Control–Down Arrow: Show all windows of the front app.
  • Option–Volume Up: Open Sound preferences. This works with any of the volume keys.
  • Option–Shift–Volume Up or Option–Shift–Volume Down: Adjust the sound volume in smaller steps.
  • Option–Keyboard Brightness Up: Open Keyboard preferences. This works with either Keyboard Brightness key.
  • Option–Shift–Keyboard Brightness Up or Option–Shift–Keyboard Brightness Down: Adjust the keyboard brightness in smaller steps.
  • Option key while double-clicking: Open the item in a separate window, then close the original window.
  • Command key while double-clicking: Open a folder in a separate tab or window.
  • Command key while dragging to another volume: Move the dragged item to the other volume, instead of copying it.
  • Option key while dragging: Copy the dragged item. The pointer changes while you drag the item.
  • Option-Command while dragging: Make an alias of the dragged item. The pointer changes while you drag the item.
  • Option-click a disclosure triangle: Open all folders within the selected folder. This works only when in list view.
  • Command-click a window title: See the folders that contain the current folder.
  • Learn how to use Command or Shift to select multiple items in the Finder.
  • Click the Go menu in the Finder menu bar to see shortcuts for opening many commonly used folders, such as Applications, Documents, Downloads, Utilities, and iCloud Drive.

Document shortcuts

The behavior of these shortcuts may vary with the app you're using.

  • Command-B: Boldface the selected text, or turn boldfacing on or off.
  • Command-I: Italicize the selected text, or turn italics on or off.
  • Command-K: Add a web link.
  • Command-U: Underline the selected text, or turn underlining on or off.
  • Command-T: Show or hide the Fonts window.
  • Command-D: Select the Desktop folder from within an Open dialog or Save dialog.
  • Control-Command-D: Show or hide the definition of the selected word.
  • Shift-Command-Colon (:): Display the Spelling and Grammar window.
  • Command-Semicolon (;): Find misspelled words in the document.
  • Option-Delete: Delete the word to the left of the insertion point.
  • Control-H: Delete the character to the left of the insertion point. Or use Delete.
  • Control-D: Delete the character to the right of the insertion point. Or use Fn-Delete.
  • Fn-Delete: Forward delete on keyboards that don't have a Forward Delete key. Or use Control-D.
  • Control-K: Delete the text between the insertion point and the end of the line or paragraph.
  • Fn–Up Arrow: Page Up: Scroll up one page.
  • Fn–Down Arrow: Page Down: Scroll down one page.
  • Fn–Left Arrow: Home: Scroll to the beginning of a document.
  • Fn–Right Arrow: End: Scroll to the end of a document.
  • Command–Up Arrow: Move the insertion point to the beginning of the document.
  • Command–Down Arrow: Move the insertion point to the end of the document.
  • Command–Left Arrow: Move the insertion point to the beginning of the current line.
  • Command–Right Arrow: Move the insertion point to the end of the current line.
  • Option–Left Arrow: Move the insertion point to the beginning of the previous word.
  • Option–Right Arrow: Move the insertion point to the end of the next word.
  • Shift–Command–Up Arrow: Select the text between the insertion point and the beginning of the document.
  • Shift–Command–Down Arrow: Select the text between the insertion point and the end of the document.
  • Shift–Command–Left Arrow: Select the text between the insertion point and the beginning of the current line.
  • Shift–Command–Right Arrow: Select the text between the insertion point and the end of the current line.
  • Shift–Up Arrow: Extend text selection to the nearest character at the same horizontal location on the line above.
  • Shift–Down Arrow: Extend text selection to the nearest character at the same horizontal location on the line below.
  • Shift–Left Arrow: Extend text selection one character to the left.
  • Shift–Right Arrow: Extend text selection one character to the right.
  • Option–Shift–Up Arrow: Extend text selection to the beginning of the current paragraph, then to the beginning of the following paragraph if pressed again.
  • Option–Shift–Down Arrow: Extend text selection to the end of the current paragraph, then to the end of the following paragraph if pressed again.
  • Option–Shift–Left Arrow: Extend text selection to the beginning of the current word, then to the beginning of the following word if pressed again.
  • Option–Shift–Right Arrow: Extend text selection to the end of the current word, then to the end of the following word if pressed again.
  • Control-A: Move to the beginning of the line or paragraph.
  • Control-E: Move to the end of a line or paragraph.
  • Control-F: Move one character forward.
  • Control-B: Move one character backward.
  • Control-L: Center the cursor or selection in the visible area.
  • Control-P: Move up one line.
  • Control-N: Move down one line.
  • Control-O: Insert a new line after the insertion point.
  • Control-T: Swap the character behind the insertion point with the character in front of the insertion point.
  • Command–Left Curly Bracket ({): Left align.
  • Command–Right Curly Bracket (}): Right align.
  • Shift–Command–Vertical bar ( ): Center align.
  • Option-Command-F: Go to the search field.
  • Option-Command-T: Show or hide a toolbar in the app.
  • Option-Command-C: Copy Style: Copy the formatting settings of the selected item to the Clipboard.
  • Option-Command-V: Paste Style: Apply the copied style to the selected item.
  • Option-Shift-Command-V: Paste and Match Style: Apply the style of the surrounding content to the item pasted within that content.
  • Option-Command-I: Show or hide the inspector window.
  • Shift-Command-P: Page setup: Display a window for selecting document settings.
  • Shift-Command-S: Display the Save As dialog, or duplicate the current document.
  • Shift–Command–Minus sign (-): Decrease the size of the selected item.
  • Shift–Command–Plus sign (+): Increase the size of the selected item. Command–Equal sign (=) performs the same function.
  • Shift–Command–Question mark (?): Open the Help menu.

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Other shortcuts

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For more shortcuts, check the shortcut abbreviations shown in the menus of your apps. Every app can have its own shortcuts, and shortcuts that work in one app might not work in another.

  • Apple Music shortcuts: Choose Help > Keyboard shortcuts from the menu bar in the Music app.
  • Other shortcuts: Choose Apple menu > System Preferences, click Keyboard, then click Shortcuts.

Learn more

  • Create your own shortcuts and resolve conflicts between shortcuts
  • Change the behavior of the function keys or modifier keys